Welcome to BlockIntel. We respect the privacy of our users and are committed to protecting the information provided to us when using the Company's services. The purpose of this Privacy Policy is to explain clearly and transparently what information is collected when using the website, the system and the Company's services, how it is used, to whom it may be disclosed and what measures we take to protect it.
This Privacy Policy applies to all services, products, the system, applications and website of BlockIntel (together: the "Services"). Using the Company's Services constitutes confirmation that you have read and understood this Privacy Policy and agree to its terms.
1. General
BlockIntel is a technology platform providing blockchain analysis services, digital-asset tax reporting, financial data processing, digital wallet activity analysis and complementary services in the crypto and blockchain field.
The Company collects and processes personal information solely to provide, improve and secure the Services and to comply with legal requirements.
2. Consent to Provide Information
You are not legally required to provide the Company with any personal information. However, some of the Services require certain information in order to operate.
By using the Services, opening a user account, uploading information to the system or providing data to the Company, you confirm that the information is provided of your own free will and that you consent to its collection, storage, processing and use in accordance with this Privacy Policy.
3. Information We Collect
When using the Services, the Company may collect and process various types of information.
When opening an account or contacting the Company, you may be asked to provide details such as full name, email address, phone number and other details required to identify you and provide the service.
To provide analysis and reporting services, the Company may process information related to your digital-asset activity, including public wallet addresses, transaction history, trading data, deposit and withdrawal data, transfer data, data received from exchanges, trading account data, receipts, invoices, documents, payment confirmations and any file or information you choose to upload.
In addition, the Company may receive information from third parties, including exchanges, blockchain data providers, analytics providers, financial data providers and other parties required to provide the Services.
The Company does not request or store private keys, seed phrases or any information enabling direct control over the user's digital assets. Where connections to exchanges or external services are made, they use read-only API permissions where supported by those services.
4. Technical Information and Usage Data
When using the website or system, technical information is collected automatically, including IP address, browser type, operating system, device type, access times, usage data, pages viewed, login data, system logs and other information needed to secure the system, improve the service and analyze its performance.
The Company may use analytics and measurement tools to understand how users use the Services and to improve the user experience.
5. Cookies and Similar Technologies
The Company uses cookies and similar technologies for proper operation of the Services, saving user settings, securing the account, improving system performance, statistical analysis and tailoring the service to user needs.
You may change your browser settings to block cookies. However, doing so may impair some system functionality or prevent access to certain Services.
6. Purposes of Use
The Company uses the collected information to identify the user, manage the user account, provide the Services, produce reports, analyze blockchain data, perform risk checks and AML indicators, provide technical support, improve the Services, develop new products, prevent fraud, secure the system and comply with legal and regulatory requirements.
The Company may also use the information to contact the user regarding the Services, support, system updates, service changes or marketing activities, in accordance with applicable law.
7. Disclosure to Third Parties
The Company does not sell, rent or trade its users' personal information.
However, to provide and operate the Services, the Company may transfer information to external service providers, including hosting providers, cloud services, information security, backups, mailing systems, data analytics providers, payment processors and other technology providers.
The Company may also disclose information if required by law, court order, or a competent authority, or where necessary to protect its rights, assets, employees or users.
In the event of a merger, acquisition, sale of business, transfer of assets or other structural change, the information may be transferred to the entity taking over the Company's activity, provided it remains subject to the principles of this policy.
8. Transfer of Information Outside Israel
Some of the Company's Services may rely on service providers and cloud servers located outside Israel. Accordingly, personal information may be transferred, stored or processed in other countries.
By using the Services, the user consents to such transfer, subject to reasonable and accepted security measures to protect the information.
9. Information Security
The Company employs industry-standard technological, organizational and administrative measures to protect information against loss, unauthorized use, alteration, disclosure or access.
Despite these efforts, no computer or communication system can guarantee absolute protection against intrusions, failures or security incidents, and the Company therefore cannot guarantee full immunity from such risks.
10. Data Retention
The Company will retain personal information as long as required to provide the Services, comply with the law, handle inquiries, manage disputes, protect its rights or prevent fraud and misuse.
At the end of the required period, the Company may delete the information or anonymize it so that it no longer allows personal identification.
11. User Rights
Subject to the Privacy Protection Law and applicable law, a user may request to review information stored about them, update incorrect information, correct details or request deletion of the information, to the extent permitted by law.
To exercise these rights, contact the Company at the email address listed in this policy.
12. Mailing and Updates
When registering for the Services, the user agrees to receive operational messages, system updates, security notices, reminders, professional information and marketing communications by email, text message or other means.
The user may unsubscribe from marketing mailing lists at any time via the unsubscribe link in messages or by contacting the Company.
Unsubscribing from marketing lists will not prevent operational messages or messages required to provide the service.
13. Contact
For any question, request or inquiry regarding this Privacy Policy or how the Company processes information, please contact:
Info@blockintel.co.il
14. Changes to the Privacy Policy
The Company may update, change or amend this Privacy Policy from time to time according to its business needs, technological changes, regulatory requirements or any other reason.
In the event of a material change, an appropriate notice will be published on the website or in the system. Continued use of the Services after publication of the changes constitutes acceptance of the updated policy.